If you’re ready to move into your new home, there’s one thing you can’t ignore—utilities. Whether you’re looking at apartments for sale in Dubai or finalizing paperwork on a villa, activating your DEWA (Dubai Electricity and Water Authority) account is a must. Here’s a simple guide to help you get started with zero stress.
Why Do You Need a DEWA Account?
A DEWA account is essential to get access to electricity, water, and cooling in your property. Whether you’ve decided to buy property in Dubai or have chosen a property for rent in Dubai, you’ll need to activate DEWA before moving in. Without it, your home is just four walls and a roof.
Who Can Open a DEWA Account?
Anyone who has a valid tenancy contract (Ejari) or a property title deed can open a DEWA account.
- Tenants: Need a valid Ejari registration.
- Owners: Must have the title deed in their name.
If you’re buying one of the many properties for sale in Dubai, the account will be under your name after registration and payment of the required deposit.
Documents Required
Here’s what you’ll need to open your DEWA account:
- Emirates ID (for tenants and owners)
- Tenancy contract (Ejari certificate) or Title Deed
- Passport copy (for non-residents)
- Trade license (for commercial properties)
- DEWA premise number (found at the main door or meter)
Make sure all documents are clear and valid to avoid processing delays.
DEWA Activation Charges
Here’s a breakdown of what you’ll typically pay:
- Residential DEWA Deposit:
AED 2,000 for apartments
AED 4,000 for villas - Connection Fee: AED 130
- Registration Fee: AED 10
- Knowledge & Innovation Fees: AED 20
Step-by-Step Process to Open a DEWA Account
You can register your DEWA account online through the official DEWA website or app. Here’s a quick step-by-step:
- Visit the DEWA website
- Click on “Move-In” under the “Services” tab
- Fill in the required personal and property details
- Upload the documents listed above
- Pay the deposit and connection fee using your card
- Receive a confirmation email and your DEWA account number
Once submitted, utilities are usually activated within 24 hours—sometimes even faster.
How Long Does Activation Take?
DEWA typically activates the service within one business day after successful submission. If there are any delays, you can track your request through the DEWA portal or app.
DEWA Tips for New Homeowners & Renters
- If you’re moving into a newly constructed apartment, make sure the building has DEWA infrastructure ready.
- Always double-check the DEWA premise number before applying.
- Keep a copy of your payment and activation confirmation for records.
- For off-plan handovers, coordinate with the developer to ensure smooth transition.
Final Thoughts
Opening a DEWA account is one of the first steps in making your house feel like home. Whether you’re moving into a property for rent in Dubai or finally closing on one of the stunning apartments for sale in Dubai, activating your DEWA account ensures that your utilities are up and running from day one.
