In this Privacy Policy, “we”, “our” and “us” refers to Apex Skylines LLC and its affiliates (collectively, “Apex Skylines”); “the website” refers to the Apex Skylines website (including www.apexskylines.ae); the website and our online contact services together are the “platforms”; and “you” and “your” refers to a specific individual accessing and using the platforms or the services that we provide.
Apex Skylines respects your privacy and is committed to protecting it. We provide this Privacy Policy to inform you of our privacy procedures and practices, as well as to describe what information we collect about you, how we obtain your information, and how we use, share and otherwise process your information in the course of operating our business and our platforms. We may update or revise this Privacy Policy at any time, and this page will always reflect the current version.
1. Scope
This Privacy Policy describes how we collect, use, and/or otherwise process your personal data for our services on the website of Apex Skylines (the “Site”). Subject to the requirements of applicable law, we strive to provide a consistent set of privacy practices throughout the global Apex Skylines community. We ensure that our processing of your personal data is lawful and based on your consent to the processing of your personal data for the specific purposes as described herein. When necessary, your consent must be given by a clear affirmative act at registration. This Privacy Policy is effective upon such act.
2. Collection
You can browse our Site without telling us who you are or revealing any personal data about yourself. However, once you provide us with personal data, you are no longer anonymous to us.
The types of personal data we may collect include:
- Name, email address, phone number, and physical address
- Transactional information, such as purchases, rentals, contract details, and services requested (e.g., property management, contract renewals)
- Billing information for purchasing services
- Communication data, including chats, dispute resolution, and correspondence through the Site
- IP address, cookies, and information about your device and browsing behavior
- Other information related to the use of our platforms and services, including marketing preferences, property inspections, and tenant screenings
- Information from third parties, such as credit checks or background information when necessary
You are not required to provide us with the requested personal data; however, if you choose not to provide this information, we may not be able to provide you with our services or respond to your communications in full.
3. Marketing
We do not sell or rent your personal data to third parties for marketing purposes without your explicit consent. We may process your personal data to improve and personalize our services, content, and advertising. Apex Skylines has a legitimate interest to promote its services, such as property management, contract renewals, and tenant screening.
If you subscribe to our mailing list and do not wish to receive marketing communications from us, you can indicate your preferences. Even if you unsubscribe, we may still need to contact you with transactional or service-related information.
4. Purpose
Our primary purpose in collecting and processing personal data is to provide you with a safe, efficient, and customized experience on our platforms. Therefore, your personal data may be used for the following purposes:
- To provide the property-related services and customer support you request (e.g., renting, buying, property management)
- To process transactions and manage contracts, renewals, and facility management
- To troubleshoot issues and resolve disputes
- To prevent illegal activities and enforce our Terms of Service
- To improve and personalize our services, content, and advertising
- To communicate marketing offers, updates, and promotions based on your preferences
- To pre-qualify tenants, conduct screenings, and verify information
Where appropriate, we may ask for your consent to process your personal data. You have the right to withdraw your consent at any time.
5. Sharing of Personal Data
We may share your personal data internally and with selected third-party service providers to carry out your requests, respond to inquiries, process transactions, and for other purposes as described in this Privacy Policy. These third-party services include:
- Property management software providers
- Credit bureaus for tenant screenings
- Payment processors for billing
- Email marketing services for promotions
- Data storage and analytics services
We may also share personal data if required to comply with legal obligations or to protect the rights and safety of our users or the business.
6. Cookies
We use cookies to improve your experience on our Site, including analyzing traffic, customizing services, and promoting trust and safety. Most browsers are set to accept cookies automatically, but you can disable cookies in your browser settings if you prefer. However, if you block all cookies, some features of our Site may not function properly.
7. No Spam, Spyware, or Spoofing
We do not tolerate spam. You are not authorized to add other Apex Skylines users to your mailing list without their explicit consent. We also prevent spam by scanning and filtering messages for malicious content, although we cannot guarantee that all messages will be free of such content.
8. Your Rights Over Your Personal Data
You have the right to access, rectify, update, restrict, or erase your personal data. You also have the right to object to certain types of processing, such as marketing and profiling. Additionally, you can withdraw your consent at any time.
You can exercise these rights by submitting a request to us. We will respond to your requests promptly and in accordance with applicable law.
9. Security
We take reasonable measures to protect your personal data from unauthorized access, disclosure, or misuse. However, no security system is completely invulnerable, and we cannot guarantee the absolute security of your personal data.
10. Third Parties
Apex Skylines is not responsible for the privacy practices of third-party websites. If you share personal data with third parties, such as tenants or buyers, please review their privacy policies to ensure they align with your privacy expectations.
11. International Data Transfers
Your personal data may be transferred and stored in countries outside the UAE, where data protection laws may differ. We will take appropriate steps to ensure that your data is protected when transferred internationally.
12. GDPR Compliance
For users in the EU, we comply with the General Data Protection Regulation (GDPR). You have specific rights under GDPR, such as the right to access, rectify, or erase your personal data, and the right to withdraw consent.
13. General
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and they will be effective once posted.
For any questions or concerns about this Privacy Policy, please contact us at [email/contact information].
This policy outlines how Apex Skylines handles personal data, ensuring your privacy and protecting your information while using our services.
14. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Apex Skyline Real Estate LLC
Office No 307, Eiffel Garden 3
Al Waha Street, Al Quoz 4, Dubai, UAE
+971 56 600 9308
info@apexskyline.ae
